IT Field Engineer Vacancy
£26,000.00 - Sheffield, South Yorkshire
IT Field Engineer - £24000 - £26000
Are you a driven IT Field Engineer or IT Support Engineer who is looking to work within a growing MSP? A fantastic opportunity has come up with my client who are based in Doncaster. My client are looking for an IT Engineer to cover and service their clients based in East Yorkshire.
Full training will be provided for this role.
Duties/Responsibilities
- To ensure you are positive, proactive and supportive in all areas of your responsibilities.
- To provide technical support to existing customer base remotely and onsite via managed services visits or project and installation delivery as and when required
- Provide fixed IT Technical support managed service visits to schools throughout the area on a scheduled basis as directed by the Technical Manager
- To manage your portfolio of clients ensuring that technical support tasks are documented and completed effectively and efficiently.
- To create and maintain an accurate handover policy on all managed service sites for alternative staff as and when required.
- To seek feedback from all clients ensuring high customer service levels are attained.
- Report to your line manager detailing the following:
- Ongoing technical issues not resolved during managed service visits.
- Recommendations for customer improvements
- To provide on-site hardware maintenance support as and when required.
- To assist with the installations and configure network systems as required.
- To configure and install PC hardware and peripherals when necessary.
- To perform the Installation and configuration of systems as and when required by the technical manager from time to time this may require out of hours work and working throughout the country.
- Undertake any other duties within the scope of the post and appropriate as requested by the Directors. (Changes of duties will be discussed with the post holder before implementation.)
Key Technical Skills
- Active Directory, Group policy
- Exchange Server
- Knowledge of Win 7/8/10
- Windows Server 2008-2016
- General Networking, DNS, DHCP LAN/WAN, Router & Switch knowledge
- VMWare/Hyper-V (Desirable)
This is a great opportunity to move forward with your IT career.
If this role sounds like something you could take on, please APPLY NOWand we will be in touch.
Job Types: Full-time, Permanent
Salary: £19,000.00 to £23,000.00 /year
This job was added on 08 Nov 2018 and the closing date for this job is 31 Dec 2018.